Last updated: 17 October 2026.

Who we are and scope

51Pyramids is operated by Anitha Uppaluri, sole proprietor trading as Bitsbytez Technologies. GSTIN: 29AUQPA7276A1ZI. Registered business and contact address: Aroha Space, 2nd Floor, Opp Vajrahalli Metro Parking, 2052, 2nd Main Rd, Sector 2, Raghuvanahalli, Bangalore City Municipal Corporation Layout, Bengaluru, Karnataka 560109. Email: info@51pyramids.in. Telephone: +91 8867339558.

This notice covers our website, physical-product purchases and related enquiries. Workshops and appointments are handled separately. Read the applicable notice when using a separate service or website.

Information we handle and why

We handle contact and delivery details, items ordered, invoices, payment status and references, delivery information, refund records and correspondence to process orders, provide support, keep accounts and resolve complaints. Where you create an account, the store also processes account information. Website tools may process device details, IP addresses and browsing activity to operate, protect and improve the site.

Provide only information relevant to your purchase or enquiry. Do not send passwords, card PINs, UPI PINs or OTPs to our staff. Payments are processed through the payment service available for your purchase. We use payment confirmations and transaction references for order and refund reconciliation.

Service providers and sharing

We use Shopify for the store and tools including WhatsApp, Google Sheets and Zoho for order communication, operational records and accounts. Relevant information is handled by staff and providers involved in payments, shipping, support and accounting. We limit disclosure to the purpose involved and the permissions or other lawful grounds required for that disclosure. We may also disclose information where required by law or necessary for lawful dispute resolution.

Providers may process information outside India. Applicable transfer restrictions and safeguards continue to apply. The use of this website is not unrestricted consent to unrelated sharing or use of sensitive information.

Cookies and communication choices

Cookies and similar technologies support functions such as the cart, account and checkout. Other enabled tools may use them for analytics or advertising. You can manage cookies through your browser and any privacy preferences made available on the site. Blocking necessary cookies may affect checkout or account functions. We obtain consent where required for optional processing.

Order, delivery and refund messages are used to fulfil your purchase. If you receive promotional messages, you may use an available unsubscribe link or contact info@51pyramids.in or +91 8867339558 to request that they stop. This does not prevent necessary communication about an existing order. Visiting the site does not constitute blanket consent to unrelated marketing.

Retention and security

We retain information for the purposes described above, applicable tax and accounting obligations, and resolution of outstanding disputes. Information should not be retained beyond the period needed for a lawful purpose. We use reasonable safeguards and restrict access according to business need. No system is completely secure. We address security incidents and make notifications where required by applicable law.

Your requests

Contact info@51pyramids.in to request review or correction of information you supplied, deletion where permitted, or withdrawal of consent. We may need proportionate verification of your identity. We explain any legal retention requirement and any effect on a service that needs the information. We honour the rights available under the law applicable at the time of your request.

A parent or guardian should place purchases for children. Contact us if you believe a child has provided personal information that should not be held. We assess such requests and apply the safeguards required by law.

Third-party websites have their own privacy notices. This does not remove our responsibility for information we share with them.

Grievance contact and changes

Grievance Officer: Ayyappa Pindi. Email: info@51pyramids.in. Telephone: +91 8867339558. Address: Aroha Space, 2nd Floor, Opp Vajrahalli Metro Parking, 2052, 2nd Main Rd, Sector 2, Raghuvanahalli, Bangalore City Municipal Corporation Layout, Bengaluru, Karnataka 560109.

You may raise a complaint by ordinary email without an electronic signature. We acknowledge complaints within 48 hours and resolve them within one month, subject to any shorter applicable legal deadline.

We show the updated date when this notice changes. Where a new use requires notice or consent, we provide it; changing this page does not retrospectively authorise unrelated processing.